DayTailor Support
Tailor your day. If something is wrong, or you need something from us, this page says how to reach a person and what to expect.
Write to murtuza.smkhadri@gmail.com. That one address reaches us for everything below. We read it and reply as soon as we reasonably can; we are a very small operation, so please allow several days.
Your account and your data
- Delete your account. Settings › Account › Delete account, inside the app. It permanently removes your account and everything in it from our systems, on every device. It cannot be undone.
- Ask for a copy of your data. Write to us from the email address on your DayTailor account — that is how we confirm the request is yours. We normally reply within 30 days. We do not ask for identity documents or security questions. If you can no longer use that address we cannot confirm the request is yours, and we will tell you so; you can still delete the account from inside the app.
- Correct something. Edit it in the app; the change syncs to your account.
- Turn AI off. Settings › AI › Turn off AI. Nothing new is sent after that.
Parents and guardians
If you gave permission for a 13–17 account to use AI features, you can withdraw it at any time from the link in the email we sent you. AI stops immediately and the rest of DayTailor is unaffected. For anything else about that permission — including a copy of what we hold — write to us from the address the permission email was sent to.
Subscriptions, cancelling and refunds
- Manage or cancel. DayTailor Pro is billed by Apple. Cancel in Settings › Apple Account › Subscriptions on your device, or from “Manage or cancel subscription” in DayTailor Settings. Cancelling turns auto-renewal off and stops the next payment; you keep Pro until the end of the period you have already paid for.
- Refunds. Refunds for App Store purchases are decided by Apple, at reportaproblem.apple.com. DayTailor cannot issue, approve or reverse one.
- Deleting your account does not cancel your subscription, because Apple bills it. Cancel it first if you do not want to be charged again.
- Restore a purchase. Restore Purchases, on the subscription screen or in Settings.
Reporting a security or privacy problem
Write to the same address with “Security” in the subject and tell us what you found and how to reproduce it. Please do not test against anyone else's account. We will acknowledge it and tell you what we are doing about it.
DayTailor is published and operated by Sufiya Anjum Khadri, an individual in New Jersey, United States. DayTailor was created by Syed Murtuza Khadri.